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Privacy Statement

Last updated: 19 February, 2024

At Vandra one of our main priorities is the privacy of our users. This Privacy Statement document contains types of information that are collected and recorded by Vandra and how we use it.

1. Introduction

Vandra is a mobile application designed for outdoor adventure enthusiasts. Users can plan trips, explore trails, and engage with the natural world. This Privacy Policy informs you about the data we collect, why we collect it, and how it is used and protected.

2. Information Collection

Types of Data Collected

We collect information in the following categories:

  • Personal Identification Information: Name, email address, and avatar image (if you choose to upload them).
  • Location Data: Your geographical location to provide location-based services. Your location is not stored on our servers, but your location is used to show you nearby trips, hotspots, etc.
  • Device and Usage Data: Information about your mobile device and how you interact with our app.

Methods of Collection

Data is collected through:

  • Direct Submissions: Information you provide when creating an account, submitting observations, or contacting support.
  • Automatically Collected Information: Data collected via the app’s technology, such as location data and device information.
  • Third Parties: Information we may receive from partners or other sources, integrated for enhancing our services.

Link to the privacy policy of third-party service providers used by the app:

Mapbox (we use this service for the map in the app)
Mixpanel (we use this service for user tracking and user analytics)

3. Use of Data

Your data is used to:

  • Provide, operate, and maintain our services.
  • Improve, personalize, and expand our services.
  • Understand and analyze how you use our services.
  • Develop new products, services, features, and functionality.
  • Communicate with you, either directly or through one of our partners, including for customer service, updates, and other information related to the app.

4. Data Sharing and Disclosure

We may share your information with third parties in the following situations:

  • Service Providers: To facilitate our service; to provide the service on our behalf; to perform service-related services; or to assist us in analyzing how our service is used.
  • Legal Requirements: To comply with a legal obligation or to protect and defend the rights or property of Vandra.

5. Data Storage and Security

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. However, no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

6. Users' Rights

You have the right to:

  • Access, update or delete the information we have on you.
  • Object to the processing of your personal data.
  • Request that we limit the processing of your personal data.

7. International Data Transfers

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those from your jurisdiction.

8. Children's Privacy

Our Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us so we can delete this data from our servers.

9. Changes to the Privacy Policy

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page.

10. Contact Information

For any questions or suggestions about our Privacy Policy, do not hesitate to contact us at info@vandra.io.